Help

Sign in and choose a profile

Sign in and choose a profile

Sign in

  1. Open Look Care, Look Pro, Look Manager, or the web portal.
  2. Enter your account email and password.
  3. If you forgot your password, use Recover password and follow the email we send you.

The same account works across several apps. Do not create a second user with the same email.

Profile selector

If your account has more than one role (for example client and professional, or admin of several businesses), after login you will see a context selector:

  • Choose whether you enter as client, professional, or business administrator.
  • If you administer or serve in several businesses, also choose which business.

You can change profile later by signing out or using the change business/profile option when the app offers it.

Quick access from the portal

At https://app.lookagenda.com you will find links aimed at:

  • Booking an appointment (client).
  • Managing my business (Manager).
  • Professional access (Pro).

Each one takes you to the correct environment; client and administration panels are not mixed.

Common issues

SituationWhat to do
“Account not activated”Check the activation email or request a resend
You do not see your businessConfirm you were invited / assigned a role in that business
You entered the wrong profileChange profile or sign out and choose again
Email does not arriveCheck spam; if it still does not appear, write to soporte@lookagenda.com

Next step